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Old August 29th, 2008, 02:43 AM
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Default error '8004020f'

Hi, I finally done with the email thingy. I've tried to put my email address (different domain name, ex : I have www.abc.com, the email : flo@privatemail.com) as the recipient. It works nice. But when I change the recipient email address (same domain name with the web, ex : I have www.abc.com, the email : sales@abc.com), an error comes up like this : Error '8004020f'.

Anyone know what's happening in here?
Thank you
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Old August 29th, 2008, 03:01 AM
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I think you will find the error means that the e-mail was rejected by the server for some reason.

Do you actually have sales@abc.com setup as an email address or are you using a catch all to handle the addresses, if not try sending to an address that is actually setup or setup sales@abc.com as a proper address not relying on a catch all.
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Old August 29th, 2008, 03:13 AM
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Quote:
Originally Posted by icoombs View Post
I think you will find the error means that the e-mail was rejected by the server for some reason.

Do you actually have sales@abc.com setup as an email address or are you using a catch all to handle the addresses, if not try sending to an address that is actually setup or setup sales@abc.com as a proper address not relying on a catch all.
@Icoombs
Hi, Icoombs, are you about asking if the email sales@abc.com is exist? yes, and i've setup already, even i disabled the spam filtering, and we've tried to send an email into the sales@abc.com from our webmail, and it works.
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Old August 29th, 2008, 03:19 AM
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Are you hosting the domain and SMPT server yourself or is it an external hosts SMTP server?

And i take it it seems to email to addresses that are not on the same domain, it's when you try to send an email to your own domain it gives the error?
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Old August 29th, 2008, 03:57 AM
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Quote:
Are you hosting the domain and SMPT server yourself or is it an external hosts SMTP server?
Its an external hosts SMTP Server.

Hey, I think I know whats wrong.. seems the sender should be the same as the recipient? Coz i've tried it and works.
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Old August 29th, 2008, 04:04 AM
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Let us know what you finally use as a solution, I'm sure other people will be interested as i will.
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Old August 29th, 2008, 04:09 AM
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HI, i'm still trying to figure it out... once works, sometimes failed when i changed into other mail.. will tell soon which solutions works for this problem
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